Shipping & Returns

Free Shipping

Returns

If you change your mind, we are happy to offer you an exchange or refund for any items returned within 14 days of purchase.

Items must be unused, in original packaging, in a saleable condition and with a receipt. Please be reminded that you will be responsible for paying shipping costs.

Refund will automatically be applied to original method of payment, within approximately 14 business days after your return is received.

Faulty items

You will be offered an exchange or refund, including all postage costs. Please retain receipt of purchase.

If you have any enquiries or you like to send us your item, please email at: info@msrosa.com and send to: 24 Westfield Park, Bristol, BS6 6LT, United Kingdom.